Entries by Paul

Clone Your Best Agents With SmartVoice Assist from Sinclair Voicenet

Sinclair Voicenet, the UK’s longest established specialist provider of multimedia interaction recording, quality management, interaction analytics, customer feedback and workforce management solutions, has introduced SmartVoice Assist, a new and innovative contact centre training solution.  SmartVoice Assist empowers managers to discreetly monitor the calls and on-screen activities of new and experienced agents in real-time and intervene […]

Halcyon Software Adds Web-Enabled Interface To Advanced Job Scheduler V11 for IBM i

Halcyon Software, a global leader in systems management software, has added a new browser-based user interface to its Advanced Job Scheduler v11 for the IBM i platform.  This is the latest product to be developed as part of Halcyon Software’s on-going web enablement programme and provides organisations with the flexibility to schedule and track complex […]

Truckfile Enhanced With Telematics And Sage Integration

Magic Internet Technologies has announced the immediate availability of the latest version of Truckfile, the UK’s leading fleet and workshop management and compliance solution.  It has been enhanced with the addition of optional telematics and Sage integration providing even more functionality to speed up compliance checking, minimise vehicle ‘off the road’ time and enable fleet […]

Halcyon Software Announces Record And Playback V11

Halcyon Software, a global leader in systems management software, has announced the immediate availability of the latest release of Record and Playback for IBM i customers.  This flexible and cost effective solution automates system processes and essential housekeeping tasks that previously required manual intervention, decision-making or out-of-hours attendance by IT staff.  It will reduce costs […]

e-docs UK Introduces New Purchase Invoice Automation Solution

e-docs UK, the leading independent provider of Business Process Optimisation services, has launched a new purchase invoice automation solution.  Developed in partnership with Palette, the enterprise purchase-to-pay specialist, e-docs UK will integrate the PaletteArena and Palette Online suites into its range of purchase-to-pay (P2P) automation and management solutions, enabling customers and clients to achieve significant […]

Coral Bookmakers Deploys New Property Management Solution From Hexagon Software

Gala Coral, Europe’s pre-eminent integrated betting and gaming group, has awarded Hexagon Software a major contract to install LandMark 4, a new integrated Property Management solution.  It will be installed at Gala Coral’s datacentre located in Woking and will centralise the management of the Coral Bookmakers’ portfolio of nearly 2000 shops across the UK.

LandMark 4 – A New Property Management Solution From Hexagon Software

Hexagon Software, one of the UK’s leading developers of property management software, is releasing LandMark 4.  This new solution offers the power of a desktop application in a web-based system and provides immediate access to real-time data whilst eliminating time-consuming manual processes.  It will enable property management companies of every size to provide a more […]

ESPO Reports 12th Successive Year Of Public Sector Procurement Growth

ESPO, the UK’s leading public sector professional buying organisation, has announced its 12th successive year continued growth with trading sales up by 7% and a 15% increase in the number of customers served over the last year.  The organisation has also reported that the total value of its procurement activity in 2011/12 exceeded £1billion for […]