Capture Imaging, North East Scotland’s leading provider of document and print management solutions, is delivering an enhanced level of customer support following the deployment of 2serv, the industry-leading service management application from Purpose Software. The 2serv system streamlines the scheduling and control of field engineers, enabling more service calls to be handled and manpower resources to be deployed more effectively.
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Primary Health Properties PLC, a leading dedicated UK healthcare Real Estate Investment Trust, has standardised its property management systems following the consolidation of its management services provision to Nexus Tradeco Limited. Nexus now uses LandMark, the leading property management solution from Hexagon Software, for PHPs portfolio allowing it to enhance its management of a rapidly expanding portfolio of primary healthcare facilities, the majority of which are leased to GP surgeries, with other properties let to the NHS, pharmacies and UK government.
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Leeds City Council is expanding the reach of its CCTV enforcement network to a further six sites as a direct result of the improvements that the Videalert-based system has delivered over the last four years. The council will now be enforcing bus lane contraventions at thirty sites throughout the city and expects to achieve further reductions in the number of offences committed and continue to meet its strategy of faster journey times for public transport users.
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Following a successful pilot, The London Borough of Redbridge has awarded OpenView Security Solutions Limited a contract to extend the Videalert-based unattended CCTV enforcement system to cover additional identified problem locations.
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Sinclair Voicenet, the UK’s longest established specialist provider of multimedia interaction recording and contact centre applications, was pleased to take part in CallNorthWest’s 10th annual awards ceremony which took place at the Emirates Old Trafford Cricket Ground, Manchester on Thursday 22 October. Read more
The London Borough of Richmond upon Thames is introducing unattended camera enforcement at a total of eight locations across the borough for a range of moving traffic offences including restricted access, banned turn and bus lane contraventions. This will enable the council to achieve significant efficiency and productivity improvements using the existing Videalert Digital Video Platform without requiring additional major investment.
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IM Properties (IM), one of the UK’s largest privately owned property companies with a global investment and development portfolio of circa £900 million, has upgraded its property management software to LandMark 4. Developed by Hexagon Software, the leading provider of software solutions to the property sector, this latest generation application will enable IM to further enhance the management of its portfolio of industrial, retail, office and residential properties which has a range of high quality occupiers including Sainsbury’s, John Lewis, Next, Marks & Spencer, Tesco, UPS, Volkswagen, House of Fraser, Kuehne + Nagel and Ernst & Young.
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Sinclair Voicenet, the UK’s longest established specialist provider of multimedia interaction recording, quality management, interaction analytics, customer feedback and workforce management solutions, has announced the immediate availability of SmartVoice Replay. This new solution enables organisations operating in regulated market sectors, where the long term retention of audio transactions is required, to consolidate the long term storage of historical audio transactions onto a single, up to date platform. SmartVoice Replay will deliver operational benefits to a wide range of organisations including public safety, financial services, trading floors, contact centres and outsourcers.
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The London Borough of Hillingdon has become the first council to enforce HGV weight restrictions using the latest unattended digital CCTV-based hosted system from Videalert, one of the UK’s leading suppliers of traffic enforcement and management solutions. This is also the first system to be delivered using CEaaS, the innovative Civil Enforcement as a Service solution that utilises the Videalert’s DfT Manufacturer Certified hosted platform, and will play an important role in improving road safety across the borough.
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Portsmouth City Council has awarded Videalert a ground-breaking contract to deploy its new DfT Manufacturer Certified hosted solution, the UK’s first hosted civil enforcement platform that does not require any hardware or software to be installed on customer premises. It will enable the council to rapidly introduce unattended enforcement at a number of bus lane locations in the city to reduce the high incidence of contraventions currently committed by motorists and enable the provision of an even better public transport service. Read more